Gate 41Cabin crew (purser)
Meet Nadia Rahman, an illustrative character. Leads the cabin team: briefs the crew, performs safety checks, runs the service and is responsible for passenger safety and comfort.
Before the flight
Checks emergency equipment, briefs the team and reviews special passenger needs.
During the flight
Makes safety announcements, secures the cabin for takeoff and landing, handles the service and any incidents.
After the flight
Disarms doors, coordinates deplaning and writes the cabin report.
Works closely with
Communicates with the captain, gate agents and the airline.
Good to know
- Cabin crew are first and foremost safety professionals; service comes second.
- They are trained in first aid, firefighting and evacuation.
Related questions
- What is turbulence, really?
- Why do my ears pop, and what is that hiss?
- Why might oxygen masks drop?
- Why do the cabin lights dim?
- Why is there fog coming out of the vents?
- What are all those dings?
- Why keep my seat belt on?
- How do overhead bins work?
An illustrative composite character. Roles, titles and procedures differ between airlines, airports and countries.